CLASSIFICATION/STATUS: Volunteer, Unpaid, Part-Time

IMMEDIATE SUPERVISORY: Chief Clinical Officer

SUPERVISORY RESPONSIBILITIES: None

WHO YOU ARE:

YOUR ROLE & IMPACT

The mission of Charles River Community Health (CRCH) is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. CRCH is in search of several experienced primary care providers to provide mentorship and guidance on an unpaid, volunteer basis to our early career primary care providers, with an emphasis on building professional and clinical confidence and capabilities . As a Volunteer PCP Mentor, you will hold individual meetings, ideally on-site at our Brighton, MA location (and virtually as needed), with a small group of assigned MDs, NPs, and/or PAs. These 1-hour sessions will allow mentees to seek your expertise on topics such as career development, clinical case reviews, and strategies for navigating the challenges of primary care practice. You will also help mentees understand the balance of providing efficient care, including techniques for streamlining charting and managing patient visits, particularly in urgent care settings. Given CRCH’s focus on underserved populations, you will guide mentees in developing strategies for treating patients with complex clinical and Social Determinants of Health needs, while meeting the center’s budget and quality goals.

TIME EXPECTATIONS:

• 2 to 8 hours per week on-site at our Brighton, MA site, especially early in the mentor-mentee relationship, with some virtual meetings as relationships develop.
• After 6 months, travel to both the Brighton and Waltham sites may be expected.
• Commitment of at least 3 months, with the potential to extend to 6 months

YOUR RESPONSIBILITIES

• As the Volunteer PCP Mentor, you will not have a patient panel, which will allow you to be readily available for time-sensitive requests and emergency situations. As the Volunteer PCP Mentor, you provide no direct patient care, and will not be in an exam room or telehealth session to shadow or provide feedback to the mentee during patient visits. Mentee will not provide patient identifiers when reviewing cases or clinical questions.

. On the days you work on-site, your responsibilities will include:

• Meet weekly with new graduate PCPs and those with less than 2 years of experience.
• Provide guidance on clinical and professional issues, helping mentees navigate the complexities of providing primary care to high-need patient populations.
• Inspire early-career PCPs to maintain clinical curiosity, expand their knowledge base, and strengthen their decision-making skills.
• Assist as desired with didactics to review clinical cases and/or lectures on pertinent clinical topics.
• Provide expert guidance and e intervention to mentees if applicable.
• Provide bi-weekly feedback sessions to help mentees identify growth opportunities and areas for improvement.
• Hold monthly check-ins with the Chief Clinical Officer to discuss mentee progress and overall program goals.

YOUR QUALIFICATIONS, COMPETENCIES, TRAITS

• Family Medicine or Internal Medicine MD, NP, or PA with 7-10+ years of direct patient care PCP experience who would like to give back on an unpaid, volunteer basis, and positively contribute to the development of early career primary care providers in the workforce.
• Excellent communication skills, with an emphasis on emotional intelligence and compassion.
• A positive attitude and enthusiasm for mentoring.
• Strong commitment to promoting diversity, equity, and inclusion, with a focus on reducing health disparities.
• Ability to coach and mentor early-career PCPs, helping them envision a long-term career in primary care.

WHO WE ARE & WHAT WE DO

Charles River Community Health’s mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them.

CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English.

We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community.

We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes.

OUR PROMISE

If you are passionate about providing access to quality and compassionate care to the underserved, you will find your volunteer experience rewarding and impactful. As Volunteer PCP Mentor you will be part of a dynamic and fast-paced team with a shared vision to break down barriers in delivering healthcare excellence!

Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, CRCH will better serve our local communities and continue to provide quality patient care and services. CRCH is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, CRCH prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.